First Login to Accuro Cloud

Owned by Violet Cozzarin, created
Last updated: Oct 29, 2024 by Campus Wellness Tech Support
2 min read

If the pop-up below is prompted, please check the “Do not show this window automatically at logon” box, then click [Close].

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  1. Go to accuro.cloud.

  2. Type in your Accuro username then click Next.

  3. Type in your *new* Accuro password then click Login.

  4. You will be prompted for 2FA, check off Send push automatically then click Send Push.

     

  5. You should then receive a notification on your cellphone to verify you’re attempting to sign in to Accuro. Press Yes, It’s Me.

     

  6. It will provide tips for easily verifying pushes, press Got it. You’re now ready to open Accuro.

     

  7. You may receive the following security pop-up from Citrix when attempting to open Accuro. Check Do not ask me again for this site, then click Permit use.

     

  8. You'll be brought to the usual Citrix Storefront webpage.

  9. Next, we require Okta to send you a push every time you sign into Accuro Cloud. Please follow these instructions to set this up:

    1. Click the settings cog in the top right corner and select Account Settings.

    2. Click the Edit Profile button.

    3. Under the Personal Information box, click the Edit button.

    4. In the Regional Control drop-down, select (default) Canada Only.

    5. In the Require MFA for every logon drop-down, select Yes.

    6. Click Save.

Warning: There's an option to Launch Accuro in your web browser in the Citrix Storefront webpage, please do not check this!