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Reset Citrix Session

Reset Citrix Session

  1. With the Accuro window open (do not close even if frozen), click the up arrow ^ located in the bottom-right corner of your Windows taskbar.

  2. Locate the Citrix Receiver icon, right-click and select Connection Center.

     

  3. Select the folder then click Log Off (NOT Disconnect). If there are multiple folders open, repeat this step. This will close the Accuro window.

     

  4. Close the Connection Center.

  5. Re-open Accuro.