What to do when Accuro is unavailable

What to do when Accuro is unavailable

Accuro is available over 99% of the time but, since it requires an internet connection and Citrix in order to work, there's always a chance something will go down and prevent us from using it.

In the event that you can't access Accuro (and still have an internet connection), please check https://status.qhrtech.com/ to see information about which system is down and what QHR is doing to resolve the problem.

You might also be able to connect to Accuro using a mobile hotspot.

Create a Mobile Hotspot

Accuro is normally available at Accuro Cloud | Login. In the event of an internet outage at your office, you could try to use your smart phone as a mobile hotspot (if you have sufficient data available).

Phones and computers may accomplish this function differently. See how to set up a hotspot using the links below.

iPhonehttps://www.macworld.co.uk/how-to/iphone/iphone-wi-fi-hotspot-3513223/

Androidhttps://support.google.com/nexus/answer/9059108?hl=en