Reset your Accuro/Citrix Password
Enter your username and press next.
Press Forgot Password? in the bottom left hand corner.
Click the Send me an email button.
Follow the instructions sent to your @uwaterloo.ca email
If you still cannot reset your password, submit a ticket here https://uwaterloo.atlassian.net/servicedesk/customer/portal/118 to have Violet or Lance manually reset your password.