Reset your Accuro/Citrix Password

  1. Go to https://okta.qhrtech.com/ak/accurocloud/

  2. Enter your username and press next.

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  1. Press Forgot Password? in the bottom left hand corner.

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  1. Click the Send me an email button.

  1. Follow the instructions sent to your @uwaterloo.ca email

If you still cannot reset your password, submit a ticket here https://uwaterloo.atlassian.net/servicedesk/customer/portal/118 to have Violet or Lance manually reset your password.