Cannot load Files tab in web browser

Problem

When using Microsoft Teams on a web browser, the following error may appear when the Files tab is selected: Loading chunk 5 failed. This problem affects Mac devices when using Safari and Google Chrome web browsers. To resolve this error, follow the step-by-step guide below.

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Step-by-step guide

1. Open the Safari web browser

2. Open Safari Preferences

3. Click on the Privacy tab

4. Uncheck the Prevent cross-site tacking check box

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