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IST Knowledge Base

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Network Access
Wi-Fi, VPN



Email 
Mail setup


 
Teaching and Learning
LEARN, Bongo, WebEx, Zoom



Microsoft 365
OneDrive, Microsoft Teams



Security
2FA, WatIAM, ADFS



Telecommunications
Voicemail, Fax


Frequently Asked Questions

  • Outlook FAQs
  • Exchange/Connect email (Staff and Faculty) FAQs
  • Microsoft 365 FAQs
  • Microsoft Teams FAQs
  • IST Service Desk FAQs

Contact IST

  • IST Help & Support page
  • IST Knowledge Base article change request
  • IST Service Desk hours and locations
  • IST Service Desk live chat
  • IST Academic Support Account Reps
  • IST Faculty Account Reps

Popular requests

  • Sponsor a WatIAM account
  • Request a Connect account
  • Display name change
  • Change accounts and permissions
  • Microsoft Teams request
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