Login to Jira Service Management

This article describes how to sign into Jira Service Management at the University of Waterloo

Step-by-step guide

  1. Navigate to uwaterloo.atlassian.net, and enter your UWaterloo username@uwaterloo.ca (Your username is your 8-character UWaterloo username, i.e. j25rober) and click the blue Continue button.


2. You will be directed to sign in via the UWaterloo single-sign-on (SSO) site. Enter your 8-character UWaterloo username (i.e. j25rober) and password and accept the Two-Factor Authentication (2FA) prompt on your device to continue.

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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