Remove Windows device from organization management

Sometimes users who have clicked "Allow your organization to manage this device" when installing Microsoft 365 will have issues with utilizing Windows features. An error message stating "Your organization manages this feature" will appear. Typically, this is seen in the "Sign-in Options" section when trying to set up Windows Hello or Fingerprint sign-in. To remove the device from being managed by UWaterloo, please follow the steps below.

Step-by-step guide:

1. Download the Company Portal Windows App

2. Right click on their device and click Remove

3. Go to Settings > Accounts > Access work or school

4. Select your UWaterloo account and click Disconnect

5. Open an Microsoft 365 application (eg. Word) and click on File > Account > Sign Out

6. Restart the device

7. You can then check the Sign-in Options in Settings to ensure that the changes have taken effect. You may need to uninstall and reinstall Microsoft 365. 

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