Login to Waterloo LEARN

Step-by-step guide

1. Go to https://learn.uwaterloo.ca/.

2. If you are not already logged in and are prompted to do so:

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   1. Enter your WatIAM user ID followed by “@uwaterloo.ca” (e.g., username@uwaterloo.ca). Your WatIAM user ID is a maximum length of 8 characters.

      • Use this format even if you have not been assigned a UWaterloo email account.

   2. Then enter your WatIAM password

What if I receive an error?

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If you receive either a “Bad Request - Header Field Too Long” error or the page says “An error occurred”, the linked you used to get to learn may have had additional information in it. Use the Step-by-step guide above to ensure you are going directly to https://learn.uwaterloo.ca/.

If using the direct link does not resolve the issue, please follow these steps:

1. Delete any bookmarks that you have for LEARN

2. Clear the browser cache (here are steps to delete cache Clear your web browser's cache, cookies, and history - IUKB)

3. Restart the browser

4. Type in https://learn.uwaterloo.ca in to the browsers address bar.

If you still have issues, please email learnhelp@uwaterloo.ca for further support.

What if there is a problem processing my authentication?

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If the page says “There was a problem processing your authentication,” please email learnhelp@uwaterloo.ca for further support. Please include your WatIAM ID and explain what your role at the University is.