Microsoft 365 email for Alumni

Most Alumni email accounts have been migrated to Microsoft 365 (M365) email. Are you an Alumnus but do not have an M365 email account? Submit a request for an account to the IST Service Desk.

Accessing your M365 mailbox

You will use your 8-character University of Waterloo username and password to log in at or via your preferred mail client.

If you do not remember your username and/or password, please contact the IST Service Desk.

Enrol in Duo two-factor authentication (2FA)

All Alumni must enrol in the University's two-factor authentication (2FA) service, powered by Duo Security, before accessing their M365 mailbox.

2FA provides an extra layer of security to your University accounts. Verifying your identity using a second factor (like your mobile device) prevents others from accessing your accounts, even if they know your password. Enrol using the Duo Mobile App for the most secure and convenient 2FA experience.

Microsoft 365 email resources


Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

Article feedback

If you’d like to share any feedback about this article, please let us know.