Microsoft 365 Employee Email
New to Microsoft 365 email? See our Post-migration instructions for Microsoft 365 email. All new employees have their email account created in Microsoft 365.
In this article:
Access the Microsoft 365 email account in a browser
Login to office.com using your 8-character username @uwaterloo.ca (e.g. myuserna@uwaerloo.ca) and password
On the top-left of the page, click on the waffle icon
Click on the Outlook icon to access your Microsoft 365 email account in your broswer.
Set up a Microsoft 365 email account on a desktop
Desktop configuration guides are available for Windows, Mac, and Linux: Microsoft 365 Mail Configuration Guides
Note: Outlook is recommended to be used with Microsoft 365 email accounts
If using other mail clients that support Exchange, details required for setup are:
Username: 8-character username @uwaterloo.ca (e.g. myuserna@uwaterloo.ca)
Server: outlook.office365.com
Domain: uwaterloo.ca
Set up a Microsoft 365 email account on a mobile device
Mobile configuration guides are available for Outlook and default mail apps: Microsoft 365 Mail Configuration Guides | Mobile configuration guides
Exchange/Connect distribution lists
Owners of 'on-premises’ distribution groups/lists can still use them, however, group owners who have their email in Microsoft 365 will need to log into http://connect.uwaterloo.ca/ecp to edit them, at this time.
Another option is to contact your IST Account rep (Academic Support Departments) or IST Account Rep (Faculties) to edit your groups for you.
Shared email accounts
‘On-premise’ shared email accounts--access provided via a security group--will likely need to be re-added to Outlook after your account is moved to Microsoft 365.
(Note, that generic accounts--accounts that have their own password--will likely not need to be re-added at this time.)
Browse the articles on Shared Mailboxes
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Need help?
Contact the IST Service Desk online or 519-888-4567 ext. 44357.
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