How to add University account to Gmail mobile app

Keeping track of your university emails on the go is essential. By adding your University of Waterloo (UW) account to the Gmail mobile app, you can easily access your UW inbox alongside your personal emails. Follow the steps below to integrate your university email into your Gmail app for both Android and iOS devices.

Instructions for Android

Step 1: Open Gmail Settings

1. Launch the Gmail app on your Android device.

2. Tap the Menu icon (three horizontal lines) in the upper-left corner of the screen.

3. Scroll down and select Settings.

Step 2: Add a New Account

1. In the Settings menu, tap Add account.

2. Select Exchange and Office 365 from the list of email providers.

Step 3: Enter Your University Credentials

1. Enter your full UW email address (e.g., yourid@uwaterloo.ca) and tap Next.

2. Enter your UW password and tap Next.

3. Follow any additional on-screen prompts to complete the setup.

Step 4: Sync Your Email

1. Once the account is added, choose what to sync (emails, calendar, contacts, etc.).

2. Tap Done to finalize the process.

Instructions for iOS

Step 1: Open Gmail Settings

1. Launch the Gmail app on your iOS device (iPhone or iPad).

2. Tap the Menu icon (three horizontal lines) in the upper-left corner of the screen.

3. Scroll down and select Settings.

Step 2: Add a New Account

1. In the Settings menu, tap Add account.

2. Choose Microsoft Exchange from the list of email providers.

Step 3: Enter Your University Credentials

1. Enter your full UW email address (e.g., yourid@uwaterloo.ca) and tap Next.

2. Enter your UW password and tap Next.

3. Follow any additional on-screen prompts to complete the setup.

Step 4: Sync Your Email

1. After adding the account, select what you’d like to sync (emails, calendar, contacts, etc.).

2. Tap Save to complete the process.

Troubleshooting Tips (for Both Android and iOS)

• Error Messages: If you encounter any errors during the setup, ensure that your UW email address and password are entered correctly.

• Password Issues: If you're having trouble with your password, try resetting it through the UW Identity and Access Management (IAM) website.

• Sync Problems: If your emails aren't syncing properly, check your internet connection and ensure that sync is enabled for your UW account in the Gmail app.

By following these steps, you can keep your university communication streamlined, ensuring you never miss important updates. Happy emailing!

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