Adding users to VPN Departmental Groups in Grouper

Departments and faculties can sponsor VPN access using Grouper. Each department and faculty is able to independently manage VPN access requirements and ensure that VPN access is meeting the needs of each department. You will need need access to Grouper before you are able to manage VPN Departmental Groups. If you do not have pre-existing access to Grouper, please send a request to

Please note: 

  • The process outlined below is not recommended for generic accounts. 

  • Please check and verify that a user does not already exist in the Grouper group before adding them. 

  1. Log into Grouper using your UWaterloo credentials (8-character username and password) and two-factor authentication (2Fa)

  2. On the left pane, navigate to UW > Managed. Select the Academic Support or Faculties folder, depending on which category applies to you.  


  3. In the main window, find your Department name.

  4. Open the Sponsored VPN Access group, and then select Add Members. In the Member Name or ID field, enter the 8-character username (e.g. j25rober) of the user you want to add

    Open your Department Folder and look for the Sponsored VPN Access group. 

  5. Open the Sponsored VPN Access group and click on +Add Members.  Enter the 8-character username (e.g. myuserna) in Member name or ID field. 


  6. Select the name and click on the Add button. The user will then be added to the VPN Grouper group.

Related articles

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

Article feedback

If you’d like to share any feedback about this article, please let us know.