How to remove old alias name from Cisco Secure Client 5 on Windows

Background:

When clients upgrade the current Cisco Secure client OR install it without completely cleaning up the old configuration files, Cisco chooses to keep the client profile and client’s preferences in the XML files, the old alias still points to the old VPN group/URL, manual deletion of the configuration files is required to remove the old alias and generate the new ones.

Workaround:

Step-by-Step

Step 1: Exit Cisco secure client application or stop the Cisco secure client process:

Examples on Windows:

Open

Step 2:
Two configuration files (ClientProfile XML and Preferences XML ) need to be deleted in the client’s operating system, they are stored in different locations in the system depending on the OS:

ClientProfile XML files are stored as below:

Preferences XML file is stored as below:

Examples on Windows:

Open

ClientProfile XML

Step 3:

Restart the secure client application on the system, the dropdown list for VPN alias/URL will be reset to factory default.

Examples on Windows

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