How to Install AnyConnect and Connect to VPN from Microsoft Store - Windows OS

AnyConnect VPN can be installed from the Microsoft Store on Windows systems as well as the Linux Subsystem for Windows. To install and connect to this VPN service, follow the instructions listed in the step-by-step guide below.

If you have not installed AnyConnect VPN service from the Microsoft Store, please follow the instructions listed here, depending on your operating system:

Step-by-step guide

  1. Open the Microsoft Store and then search for AnyConnect

  2. Download AnyConnect

  3. Click on Launch in the top right corner and then select Manage VPN

  4. Next, select Add a VPN connection and input the following information:

    1. VPN Provider: AnyConnect

    2. Connection name: UWaterloo VPN

    3. Server name or address:


  5. Click on UWaterloo VPN and press Connect

  6. Select UW-General-Campus as the default group and press Next

    Input the following information:

    1. Username: your 8-character UWaterloo username (eg. j25rober)

    2. Password: your password

    3. Second Password:

  • Type push for Duo Mobile push; enter 'push2' to receive the prompt on a secondary device, ‘push3’ to receive the prompt on a tertiary device, etc.

To avoid multiple prompts on your phone, accept the push within 10 seconds.

  • Type sms for text codes; you will get a text message with 10 codes. Re-enter your password, and type the first code in the second password field.

  • Type phone to get a phone call; enter ‘phone2’ to receive the prompt on a secondary device, ‘phone3’ to receive the prompt on a tertiary device, etc.

  • For Duo hardware token or Duo app, enter the 6-digit code from the token or app

  • For a Yubikey, touch the YubiKey with your cursor in the text box8-character username (without, password as the first password, “push” as the second password (this will send a DUO push), and press Next

    8. Accept the password and it should now be connected


Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357

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