Quality of a Video Conference Call

A guide of various scenarios to determine the best quality video conference call.

Location

Mobile office

Off-campus

Off-campus

On-campus

On-campus

Location

Mobile office

Off-campus

Off-campus

On-campus

On-campus

Description

Hotel Lobby or Shared Public Wi-Fi

Computer speakers and Mic

Wi-Fi

Hotel Room, home

Use approved audio device

Connected via Ethernet

Use a UW-managed computer

Use approved audio device

Wi-Fi with strong signal

Use approved audio device

Wired on campus network

Use approved audio device

Mute when not talking

Find a quiet location

Recommendation

Do Not Use

Call in with Landline

Good for Listening

If actively participating, call in with landline

Good for Mobile Workers

If critical meeting, use landline

Good for Internal calls and Team meetings

Find a wired connection for external calls

Use all the time

Use for all meetings (including external calls)

Quality

Poorest

Poor

Acceptable

Good

Best

Source: “How Microsoft Runs Lync”, Microsoft Corporation, 2014