• MacOS device with minimum OS level of 12.0 (Monterey)

  • Devices able to reach the current supported MacOS are recommended

  • Devices using third-party tools to bypass Apple’s MacOS compatibility standards may not be supported and/or incur issues during regular MacOS update releases

• Enrollment completed by the Primary User of the device

  • For shared devices, select 1 person to complete the enrollment

Prerequisites – Existing and COPE device enrollments

• The current account must be an administrator

• Ensure OneDrive files are synching

• Ensure any data on the hard drive is backed up

• Let your IST Account Rep know if there is any older required software that will not run with the current MacOS version

• Note any non-standard required software (and backup any license keys, etc.) that may be needed (in case it needs to be reinstalled)

• Recommended: remove any old accounts on Mac that are no longer being used

• Device is unbound from Active Directory

Prerequisites – Reimage Devices only

·         Perform an Erase All Content and Settings on the device. Erase your Mac and reset it to factory settings - Apple Support

·         Else ensure the hard drive is properly erased. Use Disk Utility to erase a Mac with Apple silicon - Apple Support Use Disk Utility to erase an Intel-based Mac - Apple Support

Prerequisites – COPE Only

• The MacOS device was purchased through a non-affiliated third-party and is not in the University of Waterloo Apple School Manager program

  • Devices that are registered with Apple School Manager may fail these enrollment steps. Please refer to the non-COPE instructions.