Setting up laptops with docks and external monitors
When using your laptop in different locations (at the office and work from home, for example) you may need to set up your laptop with a dock and external monitors at each location.
Note It is recommended that all Dell BIOS and hardware drivers be updated before connecting to the dock to ensure that the laptop recognizes the hardware. Please refer to the User’s Guide Important Information section for information on Drivers & Downloads
With a variety of monitors available, the connection could be different: either VGA, DVI, HDMI, or DisplayPort. Different adapters or cables may be needed to connect to the dock.
For a detailed description and diagrams on Dell docking stations and setup, please refer to the documents listed below.
Dell Thunderbolt Dock WD19TB - includes images that identify the ports and slots on the dock
Monitors
Dell Thunderbolt Dock Quick Start Guide - shows the different monitor combination possibilities
Troubleshooting
Dell Docking Station WD19 Thunderbolt User Guide includes:
Troubleshooting the Thunderbolt Dock WD19TB with symptoms and solutions
Note: Wireless Mouse and/or Keyboard
Plugging the USB dongle into the dock doesn’t always work as well as having the dongle plugged directly into the laptop.
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Need help?
Contact the IST Service Desk online or 519-888-4567 ext. 44357.