Calendar appears blank in Microsoft Outlook - Windows

Affected clients

Outlook 2016, 2019 (Windows), Microsoft 365

Symptoms of the problem

• When viewing one or more calendars in Outlook, no meetings are visible

• The calendars are known to contain information

• When viewed in the Outlook Web App, the affected calendar(s) contain meetings as expected

Reference:

https://support.microsoft.com/en-us/office/command-line-switches-for-microsoft-office-products-079164cd-4ef5-4178-b235-441737deb3a6#ID0EAABAAA=Outlook

Cause of the problem

• A custom view is in effect which hides most or all meetings

Confirm the problem

• The problematic setting can be seen in View, View Settings, Filter

• The folder properties view in Outlook (Right-click, Properties, Folder Size) confirms that there are items in the folder

Resolution of the problem

In order to resolve the issue in all folders, at once, run Outlook with a command-line switch to remove all custom views.

Office 2016 & Office 2019

Windows 32-bit: C:\Program Files (x86)\Microsoft Office\Office16\

Windows 64-bit: C:\Program Files\Microsoft Office\Office16\

Microsoft 365

Windows 32-bit: C:\Program Files (x86)\Microsoft Office\root\Office16\

Windows 64-bit: C:\Program Files\Microsoft Office\root\Office16\

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