Sending a fax

IST provides a fax service for faculty and staff to send and receive faxes without having a dedicated fax phone line.

Sending faxes through email

Send a fax with the central fax service using your University of Waterloo email

1. 6<fax number>@fax.uwaterloo.ca (where <fax number> is the actual fax number) e.g. 65198884007@fax.uwaterloo.ca

   • For long distance faxes you need the “1” digit e.g. 61<fax number>@fax.uwaterloo.ca

   • For international calls you need the “011” prefix e.g. 6011<fax number>@fax.uwaterloo.ca

• Send an email with optional attachments (supported attachment types: HTML, PDF, DOC, DOCX, XLS, XLSX, WPD, RTF, TXT, PS, GIF, JPG, BMP, TIFF)

• You will receive a confirmation email a few minutes after sending

Department Ricoh printer

1. Select the Scanner icon from the home screen

2. Select Add and enter the fax number using the keyboard:

   1. 6<fax number>@fax.uwaterloo.ca (where <fax number> is the actual fax number) e.g. 65198884007@fax.uwaterloo.ca

• For long distance faxes you need the “1” digit e.g. 61<fax number>@fax.uwaterloo.ca

• For international calls you need the “011” prefix e.g. 6011<fax number>@fax.uwaterloo.ca

3. Select "Enter"

4. Select "Send"

5. You will receive a printed confirmation a few minutes after sending

If you use a fax number frequently, you can add it to the address book for one-touch entry.

Use an email that has been set up with a dedicated fax number

• If you require a dedicated fax line or would like a fax line configured to email please have your department administrator submit a request ticket to enable this service. 

Incoming faxes can go directly to a dedicated fax number via an email address. If incoming faxes are to be directed to an email address, you must set up a general email account that would be monitored by one or more people.

A Department fax number

• Have a fax number that can be directed to a dedicated email address or department fax machine

  • Please check with your department administrator for the fax number and instructions

  • If you require a dedicated fax line or would like a fax line configured to email please have your department administrator submit a request ticket to enable this service. 

Alternatively, the University’s Central Stores department provides a fax service. For more information please see their website: https://uwaterloo.ca/central-stores/fax-service

Related articles