Opening a Shared Mailbox

Outlook Desktop

https://uwaterloo.atlassian.net/wiki/spaces/ISTKB/pages/1854013815

https://uwaterloo.atlassian.net/wiki/spaces/ISTKB/pages/1987445029/Adding+a+shared+mailbox+to+Outlook+for+the+Mac+-+Instructions+for+M365+Shared+Mailboxes.

Outlook Web Version

  1. Sign in to your account in Outlook on the web. (https://outlook.office.com/)

  2. On the Outlook on the web navigation bar, click the person “image” at the top right. A list appears.

  3. Click Open another mailbox.

  4. Type the email address of the shared mailbox, and then click Open.

  5. Another Outlook on the web session opens in a separate window, allowing access to the other mailbox.

  6. You may be required to log in again. Make sure you use your own username and password