Outlook Desktop

Adding M365 Shared Mailboxes and Generic Accounts (that you log into with your personal username@uwaterloo.ca) - Outlook for Windows

Adding a shared mailbox to Outlook for the Mac - Instructions for M365 Shared Mailboxes.

Outlook Web Version

1. Sign in to your account in Outlook on the web. (https://outlook.office.com/)

2. On the Outlook on the web navigation bar, click the person “image” at the top right. A list appears.

3. Click Open another mailbox.

4. Type the email address of the shared mailbox, and then click Open.

5. Another Outlook on the web session opens in a separate window, allowing access to the other mailbox.

6. You may be required to log in again. Make sure you use your own username and password