Opening a shared mailbox via web browser

  1. Open a web browser and go to https://outlook.office.com/.

  2. Log in using your personal UW email address.

    Screenshot 2025-01-16 115727.png
  3. Click Yes for the next window. This will bring you to your Outlook account on a web browser.

  4. In the top right-hand corner, click on your display picture (or initials) and then select Open another mailbox.

    Screenshot 2025-01-16 120542.png
  5. Start typing in the mailbox address (i.e. env-help@uwaterloo.ca), select it, and click Open.

  6. Now, in your Outlook inbox from your browser, you will see the shared inbox near the bottom of the sidebar.

 

If you have technical issues, Please submit a request to the ETIS Jira Queue. If you need help after hours or on the weekends, contact IST Service Desk.