The MAD Help Desk is committed to helping students, staff, and faculty within the Faculty of Environment with providing services, resources, and IT support.
eduroam, email, N: drive, R: drive, OneDrive
AVD, Esri, remote defence, VPN, Webex, Zoom
GIS, remote sensing
departmental printing, projectors, W Print
purchasing, research application, teaching lab tips
equipment loans, licensed software, VR/AR, WCMS
MAD Help Desk
MAD computer labs
Azure Virtual Desktop (AVD)
Self-host a remote defence
Connect to N: drive or R: drive (Mac or Windows)
IST Service Desk
IST Knowledge Base
If you have technical issues, submit an RT or email firstname.lastname@example.org. If you need help after hours or on the weekends, contact IST Service Desk.
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