Printing for faculty and staff members
- Weronika Natalia Fydrych
- Ariel Chan
- Mary Burden
Some Windows users report that the newly installed Ricoh printers work without uninstalling and reinstalling them. Before attempting these steps below, you can try printing to the existing printer queue to see if it works.
The printer queues in the Faculty of Environment is using the central print server queue, called printsrv.
All departments within the Faculty of Environment have been set up with a networked Ricoh IM C3010 Colour Laser Multifunction Printer. The supplies for these printers can be ordered through W Print.
To set up your computer to print to a departmental or unit printer, please follow the instructions for Windows and Mac computers below. These instructions are only for setting up faculty or staff computers on campus to the department printers - not the lab printers.
Before adding the Ricoh printers, you must be wired-in via ethernet to the campus network or connected to eduroam. If you are off-campus, make sure you are connected via the University's virtual private network (VPN).
You may also be interested in setting user code for printing at departmental printers and secure printing (i.e. Locked Print).
For technical difficulties, please raise a request to ETIS.
Note: ETIS does not support any personal home/office printers.
Click Search (next to the Start button), type Run in the search bar, and then press Enter.
In the Run window, type \\printsrv, and then click OK.
Determine the name of your printer based on your location or department from the following table.
Department | Printer name | Printer location |
|---|---|---|
Dean's Office | env-deans-prt4 | EV1 330 |
Dean's Office | env-deans-prt6 | EV1 108 |
KI | env-cki-prt1 | EV1 204 |
GEM | env-gem-prt2 | EV1 319 |
SERS | env-ers-prt3 | EV2 2014 |
PLAN | env-plan-prt4 | EV3 3207 |
SEED | env-seed-prt3 | EV3 4322 |
ETIS | env-etis-prt2 | EV2 1008 |
Find your Ricoh in the list using the "Search printsrv" search bar at the top-right of the window.
Double-click on the printer you want to add to install.
Download the Ricoh printer driver for your OS.
Double-click on the .dmg file you just downloaded, and then double-click on the .pkg file.
Complete the Ricoh installation wizard.
Note that there are two methods to add printers from here depending on the printer you will be connecting to:
Method 1: Command Line (for SEED and PLAN groups)
Open up Terminal, which you can search from Launchpad.
Then, from the table below, copy and paste the command line for your group printer into the terminal, and click return on your keyboard.
Department | Printer name | Printer location | Command Line |
|---|---|---|---|
PLAN | env-plan-prt4 | EV3 3207 | lpadmin -p env_plan_prt4 -D "env-plan-prt4" -E -L EV3-3207 -v lpd://printsrv.uwaterloo.ca/env-plan-prt4 -m "Library/Printers/PPDs/Contents/Resources/RICOH IM C3010" -o ColorModel=Gray |
SEED | env-seed-prt3 | EV3 4322 | lpadmin -p env_seed_prt3 -D "env-seed-prt3" -E -L EV3-4322 -v lpd://printsrv.uwaterloo.ca/env-seed-prt3 -m "Library/Printers/PPDs/Contents/Resources/RICOH IM C3010" -o ColorModel=Gray |
If the printer is not printing coloured documents, follow these steps:
From LaunchPad, search and open Terminal.
Depending on which printer you are connected to, copy and paste the corresponding command line into the terminal:
For printer env-plan-prt4
lpadmin -p env_plan_prt4 -o ColorModel=GrayFor printer env-plan-prt3
lpadmin -p env_seed_prt3 -o ColorModel=GrayPress Enter on your keyboard.
This method provides a work-around for the issue with coloured printing for these printers.
Method 2: Mac Interface (for any other groups besides SEED and PLAN)
Go to the System Settings, then Printers & Scanners, and then Add Printer, Scanner, or Fax....
Select the globe icon, set the address to http://printsrv.uwaterloo.ca , and the protocol to Line Printer Daemon - LDP.
For queue, name and location, see the table below and enter the details of the printer you want to add.
Department | Printer name | Printer location |
|---|---|---|
Dean's Office | env-deans-prt4 | EV1 330 |
Dean's Office | env-deans-prt6 | EV1 108 |
KI | env-cki-prt1 | EV1 204 |
GEM | env-gem-prt2 | EV1 319 |
SERS | env-ers-prt3 | EV2 2014 |
PLAN | env-plan-prt4 | EV3 3207 |
SEED | env-seed-prt3 | EV3 4322 |
ETIS | env-etis-prt2 | EV2 1008 |
For use, choose Select Software... and select RICOH IM C3010 PS.
Click the "Add" button.
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If you have technical issues, Please submit a request to the ETIS Jira Queue. If you need help after hours or on the weekends, contact IST Service Desk.