Setting up printer settings for Mac

Follow these steps if the printer is not printing any documents on Mac due to the restriction on colored printing. These steps are only applicable if you belong to the SEED or PLAN group.

Group

Printer Name

Command Line

Group

Printer Name

Command Line

PLAN

env-plan-prt4

lpadmin -p env_plan_prt4 -o ColorModel=Gray

SEED

env-seed-prt3

lpadmin -p env_seed_prt3 -o ColorModel=Gray

  1. From LaunchPad, search and open Terminal.

  2. Depending on which printer you are connected to, copy and paste the corresponding command line into the terminal, as listed in the table above. For example, if you were connected to the env-plan-prt4 printer, type into the terminal:

    lpadmin -p env_plan_prt4 -o ColorModel=Gray
  3. Press Enter on your keyboard.

If you have technical issues, Please submit a request to the ETIS Jira Queue. If you need help after hours or on the weekends, contact IST Service Desk.