How to Remove a Network Profile - Android

When experiencing connection issues with eduroam or UWaterloo affiliated networks or an expired certificate, removing a network profile can help fix the issue.

  1. Swipe down from the top of the screen to open the Quick Settings drop-down menu. Tap on 'Wi-Fi' drop-down menu below the icon to open the list of available Wi-Fi networks. 

  2. At the bottom of the screen, tap 'More settings'. 

  3. Tap the gear icon next to eduroam.

  4. Tap Forget.

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

Article feedback

If you’d like to share any feedback about this article, please let us know.