How to remove a network profile (Windows)

When experiencing connection issues with Eduroam or UWaterloo affiliated networks or an expired certificate, removing a network profile can help fix the issue.

Step-by-step

1. In the bottom right corner of your screen, click on the Wi-Fi icon.
   

2. In the pop-up window, click on 'Network settings'.
   
   
   
   

3. Go to Wi-Fi > Manage Wi-Fi settings. 
   
   
   
   

4. Under 'Manage known networks', select eduroam and click Forget.
   
   
   

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