How to convert cloud WebEx files into MP4

Here are instructions on how to convert ARF files to MP4 files. 

  1. Login to uwaterloo.webex.com
    Downloading Recordings
  2. Select the Recordings page from the left side of the screen.
  3. Download the recording in the ARF format.
  4. From the page that opens when you download the ARF file, download and install the ARF player.
    Download ARF player
  5. Double click the recording file from your downloads folder to open it with the ARF player
  6. In the newly opened window, fill out the authentication information (only required to do this for first conversion)
    Select File in the top left of the application, hover over Convert Format, and click MP4.
    Convert Format- MP4
  7. In the newly opened window, fill out the authentication information (only required to do this for first conversion)
    1. uwaterloo.webex.com
    2. userID@uwaterloo.ca
    3. UW password

  8. In the next window (below), select the conversion settings:
    1. File location and file name (by default it saves in the same folder as the original ARF file).
    2. Choose which panels appear in the recording (i.e. unchecking video removes webcams).
    3. Select video quality.
    4. Click Ok to begin conversion.

 conversion settings

Need Help?

Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357.