How to view recordings with transcriptions

Transcripts for WebEx Recordings

  • Recording transcripts are now enabled for recordings in WebEx Meetings and WebEx Events.
  • A transcript for new recordings will generate automatically while the recording is generated (must use Record in Cloud during meeting).
  • It may take longer to generate the transcript than it does the recording (both may take up to 24 hours).
  • The transcript file works with any video player that can display subtitles.

Downloading the Transcript for a WebEx Recording

  1. Log in to
  2. Click on the Recordings page from the sidebar on the left.
  3. Click the download button   for the desired recording.
  4. If a transcript is available, the following window will pop up.
    Downloading Recorded File, and Transcripts
  5. Click Download which saves the file(s) to your downloads folder.

Playing WebEx Recording with Transcript in Windows 10

  1. Go to your computer’s downloads folder and find the recording file and transcript file.
  2. Double click the recording file to play recording.
  3. Pause and click the audio/subtitles button in the bottom left corner of the screen.
  4. Click “Choose subtitle file”.
  5. Navigate again to your downloads folder in the new window.
  6. Select the transcript file and click Open.

Need Help?

Contact the IST Service Desk at or 519-888-4567 ext. 44357.