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Adobe VIP instructions

Adobe VIP instructions

The University of Waterloo has a site license for Adobe Acrobat Pro DC which allows all full-time employees to use the software free of charge. For full-time employees, Adobe Acrobat Pro DC licenses no longer need to be purchased through the Adobe VIP program. For more information about the Adobe Acrobat Pro DC license, please see Adobe Acrobat Pro DC.

Adobe software for non-full-time employees can be purchased through a Faculty or Academic Support Department's Adobe VIP portal. The VIPs can purchase directly from the reseller, Softchoice, to receive VIP prices and assign the software to individual users or devices. Each Faculty/Academic Support department will be responsible for managing the Adobe VIP accounts associated with their area. 

To view Campus Adobe VIPs: Campus Adobe options | List of University of Waterloo Adobe VIPs

In this article:

How to request an Adobe VIP account 

To request an Adobe VIP account, submit this request form and include the following information:

  • Account Name – “University of Waterloo – name of department”   

  • VIP Name and Waterloo email (preferably the IT contact) 

    • It is recommended to provide a second/backup name and email

A generic account is permitted and recommended so that requests can be monitored by more than one person 

 

Once the Adobe VIP account has been created, the new VIP will receive an email to activate the VIP account.

The VIP can add or remove an admin to the account: https://helpx.adobe.com/ca/enterprise/using/admin-roles.html#add-admin

 

What if you had an Adobe account for purchasing before the VIP account was set up?  

When logged in, you’re able to switch between the two accounts (the top right where you are signed in is a drop-down where you'll see the other available account).  
Your expiration date is also shown. 

Expiration date: If you let your license expire on the old account and purchase on the new account the same day the expiration date would be the same




For the licenses already assigned you could:

  • cancel the current licenses (penalty charges would apply)

or 

  • wait until your renewal period. 

If you have the automatic renewal turned on, the option to turn off the automatic renewal will appear in your account a month before the renewal date.

  • turn off the renewal date

  • you can export a CSV file of your users