Frequently Asked Questions

Q: How do I use Adobe Connect?

A: See our Basic Workflow page for details.

 

Q: What functions are available on the Adobe Connect Mobile App?

A: Some functions are not available on mobile devices, while others are accessible only via the app, and others are only accessible in your browser. See our Mobile Devices page for details.

 

Q: I get a 'Not Authorized' message while trying to access a feature on Adobe Connect. How can I get access?

A: You do not have the proper permissions to access this page. See Adobe Connect access rights for details.

 

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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