VPN Hints

Owned by Lowell Williamson
Last updated: Jul 22, 2024 by Trevor Bain
1 min read

Connecting to the VPN: You will now see a second password option on the login and what you enter depends upon what your 2nd factor is:

  • Duo Mobile app: enter “push” (no quotes)

  • Yubikey/token:  enter the code generated by touching the Yubikey

  • If you have registered your cell/landline: enter “phone” (no quotes), wait for a call and press ‘1’ to accept the login.

  • To get a SMS/Text message with a code: enter “sms” and use the code provided as the second password

 

If you need to add a phone number to your list of devices:

  • Add a phone number using the UW Duo Device Management portal.

  • You will need to use your current 2FA to get in but you can then add another device (select the landline or mobile phone option).

 Check your UW network connection (including VPN): https://checkvpn.uwaterloo.ca/