Receiving a call (Skype for Business)

Skype for Business is a powerful tool allowing easy communication between users both internal and external to an organization. Want to learn how to answer a call in Skype for Business? You’re in the right place!

Instructions

1. When you receive a call through Skype for Business, you will hear a ringing and will see a small window pop up in the bottom right of your screen.

2. To answer the call, click the blue phone icon. To respond to your caller with a chat message click the blue speech bubble icon. To decline the call, click the red phone icon.

3. If you chose to answer the call with audio, you will be taken to the call screen. Here you can toggle on/off your video camera and microphone as well as your share screen and hang up.
   The chat will also be displayed in the call screen.

Related articles