Add a Shared Mailbox to Outlook for Windows

Owned by Shayne Dyck, created
Last updated: Dec 21, 2021
1 min read

 

Are you trying to add a shared mailbox to Outlook on Windows? You’ve come to the right place!

Instructions

  1. In Outlook, click File then Add Account. Enter the email address then click Connect.

  2. If prompted, select Exchange

  3. Click Back, enter your personal email address, then click Next

     

  4. Enter your personal WatIAM password, then click Sign in

  5. Restart Outlook

 

If the mailbox isn’t opening after restarting Outlook, you likely didn’t use your personal email address in step 3. Remove the mailbox and repeat steps 1-3.

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