IST Webstore

About this service

The IST Webstore provides access to most site-licensed software that requires internal cost recovery, and to no-cost campus licenses.

  • Access is limited to University employees.

  • All transactions are internal transfers that require a University account in the Unit4 system.

  • Use of most software is restricted to University business. Some software is restricted to University-owned machines.

The IST Webstore can be used to:

  • Purchase software using a University account number,

  • assign software licenses to users or computers,

  • download license files,

  • initiate installation of software on managed machines, and

  • get access to software installers on a network share.

What's available:

See the list of Licensed software at the University of Waterloo.

Who can use this service

Graduate Students, Faculty, Researchers, Staff, IT Support Staff

How to request this service

Submit a request using the Jira Service Desk Portal

Support for this service

Submit a request using the Jira Service Desk Portal

Learn more about purchasing licenses for MATLAB or arcGIS.

Business critical


Additional service resources

Resources may be located within the IST Knowledge Base or on a website outside of this Confluence space.

IST KB resources that may be related to this service entry

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