Helpful links from the IST Service Desk
'How-to' documents from the IST Service Desk
Computing information for students
Services, support and accounts
Using email at the University of Waterloo
The Request Tracker (RT) system
for reporting problems and requesting services. These services include PC installations, telephone changes/installations, accounts, and more.
For support documentation regarding RT, take a look at IST’s Knowledge Base
Software
Available software for students (i.e. ArcGIS, Maple, MathCAD, SAS, Shazam, etc.)
Safe computing
Useful links
Computing information for Academic Support Computing Representatives
Can't find what you're looking for?
Related articles
Need help?
Contact the IST Service Desk online or 519-888-4567 ext. 44357.
Article feedback
If you’d like to share any feedback about this article, please let us know.