Windows 11 in-place upgrade instructions
Windows 10 64-bit systems will be upgraded to Windows 11 64-bit in Academic Support Units (timeline to be determined. IST will send email to IT contacts in ASUs when available). The upgrade will not re-image any workstations, install or uninstall applications.
Important Notes:
It is recommended that you select when to do the upgrade to avoid any possible interruption to your work.
A wired connection on campus is fastest but wireless on campus or wired/wireless off-campus connected to the VPN will work.
The upgrade itself once started does not require user intervention (unless there isn’t enough disk space).
If you receive a message that there is not enough free space for the upgrade see Freeing up hard drive space in Windows 10 <insert link to kb>
Instructions
Ensure the computer can run Windows 11: Consult with your IST Account Rep or run C:\Tools\Win11CompatibilityCheck.exe as an administrator
Connect to the campus wired network (recommended), Eduroam, or the VPN if working from home
Choose a ~40-60 minute (on campus, wired network) to up to 2.5 hours (wireless) window to do the upgrade
Ensure that your computer is connected to a power source
Close all applications
Open Software Center (navigate to the Start menu, and select Software Center)
In Software Centre, select Operating Systems on the right and then select Windows 11 x64 23H2 Upgrade – Production X6
Select Install, click Install to confirm
Leave your computer connected to the network and power source for the duration of the upgrade, your computer may restart a few times
You should then see the Installation Progress:Â
Once the Upgrade and final restart is complete, you can log in as you normally would
After log in, you may see a message, “Applying user settings … “Â
To connect to VPN (before or after log in), you may need to re-configure it, see Connecting to campus VPN
Dell Command Update may open when you log in for the first time. It is recommended that you open it and select ‘Check for Updates’ - install any updates available
If you get a message ‘Can’t connect to this network’ when trying to connect to Eduroam, right-click and select ‘Forget’ Eduroam , Windows should then detect it and connect successfully.
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Need help?
Contact the IST Service Desk online or 519-888-4567 ext. 44357.
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