Adding a shared mailbox in Apple Mail - Instructions for Connect (on-prem) Shared Mailboxes

Step-by-step guide:

1. Open the Apple Mail application. In the top-left, go to Mail > Add Account. 
   
   

2. Click 'Other Mail Account', then click Continue.
   
   

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3. In the 'Add a Mail account' window, enter the details using the format below, then click Sign In.

   1. Name: enter the name of the shared mailbox 

   2. Email Address: enter the 8-character username@uwaterloo (i.e. sharenam@uwaterloo.ca) for the shared account

   3. Password: enter your own UWaterloo password 

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   4. You may receive a warning "Unable to verify account name or password". Continue on to complete Step 4.
      
      

4. Enter the details using the format below, then click Sign In.

   1. Email Address: enter the 8-character username@uwaterloo for the shared account (i.e. sharenam@uwaterloo.ca)

   2. User Name: your own 8-character username@uwaterloo.ca\8 character username@connect.uwaterloo (i.e. sharenam@connect.uwaterloo.ca) for the shared account

   3. Password: enter your password 

   4. Account Type: IMAP

   5. Incoming Mail Server: connect.uwaterloo.ca

   6. Outgoing Mail Server: connect.uwaterloo.ca

       

5. Allow up to 30 seconds for the account to be added. 
   
   

6. Select the apps you want to add, then click Done. 

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