/
Add Additional Email Accounts to your Outlook

Add Additional Email Accounts to your Outlook

  1. Open Outlook.

  2. Click File → Account info.

  3. Under Your accounts, click the Add account button.

    image-20251006-151711.png

  4. Enter the UW email you wish to add in the Suggested accounts field but be sure to use the WatIAM version and not the firstname.lastname version (e.g., lgchase@uwaterloo.ca not lance.chase@uwaterloo.ca).

  5. It should open the UW ADFS login screen. Enter the password for the account and, if applicable, complete two-factor authentication.

  6. Click Done.

  7. Close and re-open Outlook.

You should see the account you added on the left side of your Outlook display.

  1. Open Outlook.

  2. Click File → Account info.

  3. Under Shared with me, click the Add button.

  4. Enter the UW email you wish to add in the field and select the appropriate account.

  5. Click Continue.

  6. Once it is added, click Restart Outlook.

You should see the account on the left side of your Outlook display.

  1. Open Outlook.

  2. Click File.

  3. Underneath your Account Information click Add Account.

  4. Enter the email address of the account you wish to add but be sure to use the WatIAM and not the firstname.lastname version (e.g., lgchase@uwaterloo.ca not lance.chase@uwaterloo.ca) in the Email address field and click Connect.

  5. Enter the password for the account.

  6. Click Sign in.

  7. If prompted, complete the two-factor authentication.

  8. Click Done.

  9. Close and re-open Outlook.

You should see the account on the left side of your Outlook display. You will need to click the → arrow beside the email address to expand/collapse the folders.

  1. Open Outlook.

  2. Click File.

  3. Click Account Settings and then Account Settings again.

  4. In the window that opens, click Change.

  5. In the window that opens, click More Settings.

  6. In the window that opens, switch to the Advanced tab.

  7. Click Add.

  8. In the Add Mailbox field, enter the friendly version of the email account (e.g., lance.chase not lgchase) and click OK.

  9. Click OK → Next → Done → Close.

  10. Close and re-open Outlook.

You should see the account on the left side of your Outlook display. You will need to click the → arrow beside the email address to expand/collapse the folders.