2024-04-02 Meeting notes - OFAS
Date
Apr 2, 2024
Participants
@Jason Greatrex
@Herbert Balagtas
Martin Scherer
Goals
gain an understanding of Eng users and recent use-cases/issues
understand how onboarding is happening
Discussion topics
feedback on OFAS positive; Martin acting as conduit to OFAS; advocate, getting others in Eng onboard.
confirmed new use case - open ended postings, not yet documented.
Training:
hiring is a faculty matter (need for academic freedom in the process)
suggest being added as admin at dept level to assist others
re-purpose informal recording to help in training others
Features:
look for ways to promote and update feature set
communicating changes and features
Communication platform:
broadcast updates
new features
solicit any new feature requests
highlight a feature in the system (brand product)
here is a feature you would like to know about and will save you time!
e.g. Add Committee Mbrs (+ link to 1-page doc for Committee Mbr quickly use)
host an info session to demonstrate features/application
Features where assistance needed and possible further client documentation
reporting
posting jobs
Committee Mbrs usage
Considerations (campus-collaboration opportunities):
ask HR to review question set and provide HR perspective
ask Francis Hannigan, Legal to review questions from a legal perspective
Add new features into GitHub (Herbert)
Internal questions for further consideration @Herbert Balagtas @Bill Baer @Jameson Schildroth
DEV instance (mirror PROD)?
privacy and security assessment?
change management process?
SLA - provide application and should we provide more direct support on initial usage, etc.
Action items
Decisions
Future training:
Martin to email OFAS users if training required, and co-ordinate if 5+ users need training; therefore, we will plan to schedule training
Ask if Alex/Brenda need 1:1 training to include Martin @Herbert Balagtas
- Review and update training documentation addressing any gaps