2024-04-02 Meeting notes - OFAS

 Date

Apr 2, 2024

 Participants

  • @Jason Greatrex

  • @Herbert Balagtas

  • Martin Scherer

 Goals

  • gain an understanding of Eng users and recent use-cases/issues

  • understand how onboarding is happening

 Discussion topics

  • feedback on OFAS positive; Martin acting as conduit to OFAS; advocate, getting others in Eng onboard.

  • confirmed new use case - open ended postings, not yet documented.

  • Training:

    • hiring is a faculty matter (need for academic freedom in the process)

    • suggest being added as admin at dept level to assist others

    • re-purpose informal recording to help in training others

  • Features:

    • look for ways to promote and update feature set

    • communicating changes and features

  • Communication platform:

    • broadcast updates

    • new features

    • solicit any new feature requests

    • highlight a feature in the system (brand product)

    • here is a feature you would like to know about and will save you time!

      • e.g. Add Committee Mbrs (+ link to 1-page doc for Committee Mbr quickly use)

    • host an info session to demonstrate features/application

  • Features where assistance needed and possible further client documentation

    • reporting

    • posting jobs

    • Committee Mbrs usage

  • Considerations (campus-collaboration opportunities):

    • ask HR to review question set and provide HR perspective

    • ask Francis Hannigan, Legal to review questions from a legal perspective

  • Add new features into GitHub (Herbert)

  • Internal questions for further consideration @Herbert Balagtas @Bill Baer @Jameson Schildroth

    • DEV instance (mirror PROD)?

    • privacy and security assessment?

    • change management process?

    • SLA - provide application and should we provide more direct support on initial usage, etc.

 Action items

@Jason Greatrex BA document new use case - open ended posting (post as a backlog ticket) Apr 3, 2024
@Jason Greatrex document scripts to be used in training video Apr 17, 2024

 Decisions

Future training:

  1. Martin to email OFAS users if training required, and co-ordinate if 5+ users need training; therefore, we will plan to schedule training

  2. Ask if Alex/Brenda need 1:1 training to include Martin @Herbert Balagtas

  1. Review and update training documentation addressing any gaps