Frequently Asked Questions

Owned by Herbert Balagtas
Last updated: Nov 29, 2024
2 min read

  • How long are application files kept in the system?

    • There’s no default expiration and they are kept until the admin deletes the job posting.

  • Are the admin or committee members notified when an application is submitted?

    • The system does not send emails to the committee or admin when job applications are submitted.

  • The job posting has ended but an applicant still wants to apply?

  • I’ve accidentally posted a job and it has been listed on the site, how can I remove it to prevent applications from coming in?

    • Go to the Admin Dashboard, Edit the job, and change the “Listing Start Date” to a date in the future

  • Can applicants see the members of the DACA/Hiring committee?

    • No, applicants are not able to see the members of the committee.

  • Can I create a job posting with no listing end date?

    • Yes, when creating/editing a job posting check the option to “Hide listing end date”, you will still need to add a value for the “Listing End Date” but this can be set far into the future.

  • Can I extend the job listing end date?

    • Yes, the job “Listing End Date” can be edited at any time, the “Referee Submission Deadline” must be at a later date than the “Listing End Date”.

  • Applicant User: Can I update my application?

    • You can edit your application to upload additional documents, including after the job listing has ended so long as your application has not been selected for review. Please note that once you submit your application, you will not be able to edit your references. You may only click ‘Resend Request’ in order to prompt a referee to submit their letter of reference if the application is still open.

  • OFAS Administrator: Can I update an application after it is submitted?

    • Once an Admin User creates a job application and it is submitted, Admin users (Department) cannot override this existing application as the system is built to ensure equality and consistency in submission for all applicants.

  • OFAS Administrator: How can I post a job and only require short-listed applicants provide references?

    • Create the job and add References as a requirement, create a reference letter but do not check the “Enable Reference Email” checkbox

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    • On the applications listing page you can change the application status to “Short List”

    • Filter out the short listed candidates, select them and click the “Send Email” button

    • You should see a preview of your reference letter which will be sent out to the referees of the selected applicants.

  • Where is the application hosted?

    • The application is hosted in ACO VPS running in IST’s VMWARE VSphere.