Website lead

Every WCMS site has one person assigned the Website lead title and is the main contact for the site. This person is responsible for the holistic approach to the management and maintenance of the WCMS site.

For Waterloo Content Management System (WCMS) sites, the Guidelines for use of the WCMS state: A regular staff person; (authorized by the department) must be assigned as Website lead and also have Site owner permissions.

The Website lead name and email link can be found at the top right of the Dashboard on any WCMS website. If you are unsure, submit a WCMS support ticket to the WCMS help portal for help.

Responsibilities

Ensure that the WCMS team has accurate information on the site’s website lead and site owner’s user ID and Submit site owner or website lead change requests to the WCMS help portal
Ensure quality and compliance: usability and accessibility; copyright and other legal compliance; consistent with University policy and guidelines; best practice
Submit inquiries and report site issues properly via the WCMS help portal
Plan and manage creation, migration, and maintenance of the website
Submit site change requests such as site name change, URL change, and site deletion to the WCMS help portal
Request new sites
Advise content maintainers on site changes and recommend use of features and layout according to the faculty or department’s preferences
Investigate and report site issues reported by site content maintainer
Communicate important WCMS updates to site owners and content maintainers
Accessibility audits via Site Improve
Inform the WCMS team of any changes to the Website Lead or Site owner roles by submitting a WCMS support ticket

Skills required

The following skills are required for users performing site management tasks:

Sound knowledge of web guidelines and policies.
Strong understanding and commitment to meeting obligations for website accessibility.
Sound knowledge of proper writing for the web.
Website leads must complete the required WCMS training and ensure that users have completed training before granting user access to the site.

Reasons to connect with a website lead

Requesting site access after completing WCMS training (Note: any site owners can provide site access)
You would like some guidance on making major changes to the content or layout of a site
Requesting a new WCMS 3 website
Requesting a site name or URL change
Deleting a website