Service

Owned by Charlotte Armstrong
Last updated: May 17, 2024 by Katie McElroy
7 min read

What is a Service?

A Service is a Content type that allows site visitors to gain information on how to use a service provided at the University of Waterloo.

Create a Service category

  1. From the administration bar, select Workbench, then My Dashboard.

  1. Navigate to the Content types box and select the Add service category button under the drop-down menu beside Service. 

  2. In the Service name field, type the Service name using sentence case.

  3. Select Save at the bottom of the page.

Save Page Screenshot.png

Optional fields

If the Term lock checkbox if checked, a term cannot be edited or deleted for the Service category.

You can enter a Description of the Service category.

You can Upload a service category icon

You can select the Relations tab and choose a Parent term. 

Create a Service

Note: a Service category must be created first, then Services can be created and added to a Service category.

  1. From the administration bar, select Workbench then My Dashboard.

  1. In the Content types box, select the Add button beside Service.

Required fields

  1. In the Service name field, type the Service title using sentence case.

  1. Select a Service status from the drop-down menu.

  2. Select a Service category.

Note: Multiple Service categories can be selected for one Service.

  1. Enter a Description of content.

Note: A Description of content must be brief and concise description of the page’s content. No more than one or two sentences are recommended.
The Description of content is the information blurb which appears when the Service is shared or searched.

  1. Select Draft from the Revision state field.

  1. Select Save at the bottom of the page.

Note: To add content to your Service, this can be done via the Layout tab. You can review Block types: Content to view Block options.

Optional fields

Optional information can be added to Services found under the Edit tab of a Service:

The Service summary functions as a short summary of the Service in a Service listing page (Service catalog), a Service listing, and Service teaser.

Delete (site managers only)

Related links