Updates to your Quest account

I’ve added/dropped a course. How long will it take for my Quest account to update?

From the time term fees are first posted to the student account (approximately one month prior to term) and during the first seven weeks of term, fees are updated several times throughout the day. Any changes made to your student account will be reflected within the following 6 - 8 hours.

What kind of updates could occur on my Quest account?

There are several reasons your tuition bill might change after initial release and payment.

• Adding or dropping one or more courses to your schedule.

• Changing the number of online vs "on-campus delivered online" courses on your schedule.

• A request to change programs (degree, regular/coop, major) was processed.

• Incoming grades impacted your academic level; for example, until grades are received, PD/WKRPT/COOP courses temporarily count towards your academic level, but once received, your academic level is reset properly. This might cause initial tuition to be calculated at a higher academic level (e.g., 4A) and then reset to the correct/proper academic level (e.g., 3B).

• Adding or dropping your meal plan or residence.

• Changes to your financial aid for a prior term.

• Opting out of optional and voluntary incidental fees charged to your student account.

• If your payment or Promissory Note was completed after the term due date and a fees arranged extension fee has been charged to your account.