Faculty and staff email
- Jia Wen Li
- Rohan Raghavan
- Natasha Jennings
- Anson Huang
About this service
The University of Waterloo provides email and calendar services for staff, faculty, and graduate students.Â
Current email environment
Faculty, staff, and graduate students are currently using a combination of Microsoft 365 (M365) email and Connect, a Microsoft Exchange-based system managed by IST. Visit the IST Knowledge Base for email and calendar support.Â
Changes to email environment
Most faculty and staff have been migrated to Microsoft 365 email. Some retiree Exchange (Connect) mailboxes were migrated to Microsoft 365 in early June. The migration of alumni Connect accounts to M365 completed in October 2021.
Who can use this service | Graduate Students, Instructors, Faculty, Researchers, Staff |
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How to request this service | Submit a request using the Jira Service Desk Portal |
Average length of time to complete request | Exchange accounts requested through Jira are normally created in one business day. |
Support for this service |
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Pricing/cost | No cost. |
Additional service resources
Resources may be located within the IST Knowledge Base or on a website outside of this Confluence space.
IST KB resources that may be related to this service entry
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