Platform authenticator

Owned by Chao Yang
Last updated: Nov 27, 2024 by Syed Sharaheel Hashmi
2 min read

The platform authenticator method involves your computer or an external device for authentication.

By enrolling in a platform authenticator, you must be using your device with the platform authenticator or you will not be able to authenticate.

Warning: It is recommended you add another 2FA method besides the platform authenticator, so you do not get locked out and are unable to access your account.

You can enroll in a platform authenticator via

Enrolling

  1. Visit Device management

  2. Authenticate with your 8-character username @uwaterloo.ca (e.g. j25rober@uwaterloo.ca) and password

  3. Select Add a device

    Add a device tile in DUO device management webpage

  4. For laptop device or Google Password Manager method, select Windows Hello. For iCloud Keychain or U2F token (security key) option, select Security Key.

Select an option menu (Windows Hello, DUO Mobile, Security key, and Phone number)

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Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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