Qualtrics - DesignXM License

As of September 15, 2023, IST has upgraded to a new Qualtrics license: DesignXM. This upgrade will not impact or require any changes to users and their existing surveys. The upgrade does add more features and utilities, which users can now use. See below for more information on the upgraded features. 

Feature Definition
Question Types: Qualtrics provides over 100 different ways to ask a question. Specialty question types include file upload, signature and highlight.

API: The Qualtrics API can be used to automate repetitive processes inside of Qualtrics or to pass information in and out of Qualtrics.

Advanced Quotas: Create multiple quotas, cross logic quotas, multiple match handling and scheduled quotas.

Offline App Distribution: Administer surveys on your mobile device or tablet without an internet connection.

SMS Distribution: Qualtrics SMS distributions help you reach your audience through mobile devices and collect on-the-go pocket feedback.

Screen-Out Reporting: Handle screened out respondents and discard their responses.

Stats iQ (Basic): Describe, relate and perform regression analyses on data.

Stats iQ (Advanced): Stats iQ Basic + conduct cluster analyses and crosstabs.

Text iQ (Basic): Text iQ allows you to assign topics to feedback you’ve received.

Text iQ (Advanced): Text iQ Basic + perform sentiment analysis and report out on your results with dynamic widgets.

Dashboards: Dashboards allow you to report on your CX research with eye-catching visualizations. Highlight key findings, action insights, invite colleagues to collaborate, and report out to stakeholders.

Expert Review: Measure data quality (bots, speeders, cheaters) and compliance (WCAG accessibility)

Conjoint: A market research tool used to identify consumer preferences and evaluate the product trade-offs they would make.

SSO: With single sign-on (SSO), users can log in to Qualtrics using their organization’s internal login system.

XM Directory (State of the Art): XM Directory lets you build your own in-house panel with rich profiles of your customers and prospects.

API Extensions

• BI Visualizations (Tableau, Web Data Connector)

• Chat and Communication (SMS Distributions, SMS Access Codes, Slack, Facebook Messenger, WhatsApp, MS Teams)

• Marketing Automation (Marketo, Marketo V2, Access API)

• Identity & Access Management (SSO with Okta, Centrify, Azure, Google, Onelogin, Ping Identity, NetiQ, Salesforce,Access API)

• Productivity (Google Calendar, Google Sheets, Extract datafrom Google Drive)

• Community Sites (Fuelcycle, Krealinks, Digsite, 20|20)

• Customer Data Platforms (CDP, SAP Customer Data Cloud)

• Digital Production Analytics (Pendo)

• Emotion Analytics (Heartbeat AI, Affective, iMotions)

• Incentive Management (Rybbon, Tango)

• Integration-platform-as-a-service (Zapier, Put-it-forward, Tray.io, Workato, Integromat)

• Project Management (Mavenlink)

• Social Listening (Online Reputation Management)

• User Research (UserTesting)

• Video Analytics (Voxpopme, Agile Video Discovery)