Atlassian Assets is Jira Service Management’s native asset and configuration management tool. It gives teams a flexible and dynamic way to track assets and configuration items (CIs), enabling teams to easily link them to service requests, incidents, problems, changes, and workloads.

See Atlassian’s Onboarding Guide for everything you need to know to begin setting up your object schema--the information about your Assets.

To request a new Assets object schema, access to an existing object schema, or support with an existing object schema please contact IST’s Atlassian Support.

Assets roles and permissions

Learn more about Assets roles and how to manage them including step-by-step guides on adding and removing users/ groups from an object schema role and object type role.

Note: Users require the object schema manager role to make changes to roles in the object schema. Manage role access can be requested from IST’s Atlassian Support.

Object schemas

An object schema is a collection of information in Assets used to track assets, configuration items, and resources, and to understand and visualize the critical relationships between them.

Learn more about object schemas and how to manage them including step-by-step guides on creating, changing, and deleting object schemas.

Note: Please contact IST’s Atlassian Support to create a new object schema.

Object types

An object type represents a group of similar objects in an object schema.

Learn more about object types and how to manage them including step-by-step guides on creating, changing, copying, and deleting object types.

Attributes

An attribute is a specific piece of information that is attached to an object.

Learn more about attributes and how to manage them including step-by-step guides on creating, and deleting attributes, and inheriting parent attributes.

References

A reference is a connection between two different objects in Assets.

Learn more about references and how to manage them including step-by-step guides on adding, editing, and deleting references.

Importing data into Assets

Importing is a way to bring outside data into Assets and automatically convert it into Assets object types, objects, attributes, and references.

Currently, you can import data from CSV, JSON, and Assets Discovery. You can also use our REST API framework to import data from external sources.

Learn more about importing data in Assets.

Assets objects custom fields

Creating a Assets objects custom field allows your team to access Assets objects directly from the issue view in Jira Service Management.

Learn more about Assets objects custom fields and how to manage them including step-by-step guides on configuring Assets objects custom fields.

Note: Please contact IST’s Atlassian Support to create a new custom Assets objects field.

Automate your objects

Learn more about object-related automation triggers and actions in Jira Service Management.

Assets Query Language

Assets Query Language (AQL) allows you to query issues containing an Assets object custom field.

Learn more about Assets Query Language and how to use it.

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