IT Professional Development (ITPD) course brochure
Welcome to the ITPD course brochure!
Who is the ITPD program for?
Staff, faculty, and grad students! The ITPD program offers courses in technical and computing skills to University employees. Training is delivered through instructor-led workshops, many of the courses are hands-on. Workshops range from basic to advanced skills and include courses for applications, website management, project management and more.
New Microsoft 365 help & learning site available!
Microsoft 365 help & learning is an on-demand, self-service solution designed to provide learning resources and videos for common Microsoft (Office) 365 applications and services including Teams, OneDrive, SharePoint, and more! It also provides quick links to other IT support resources, including the IST Service Desk and Knowledge Base. The help & learning site is available to all employees and students.
ITPD course schedule
Course | Date | Location | Time |
Sept 11 | MC 2060 | 2:30 - 4:00 p.m. | |
Creating Dashboards for Reporting (Atlassian) drop-in session | Sept 11 | online* | 2:00 - 3:00 p.m. |
Sept 18 | MC 2060 | 2:30 - 4:00 p.m. | |
Sept 24 | online via Teams | 1:30 - 3:00 p.m. | |
Sept 25 | MC 2060 | 2:30 - 4:00 p.m. | |
Oct 2 | MC 2060 | 2:30 - 4:00 p.m. | |
Oct 9 | MC 2060 | 2:30 - 4:00 p.m. | |
Using Jira Software Plans for Advanced Roadmap and Capacity Planning drop-in session | Oct 9 | online* | 2:00 - 3:00 p.m. |
Oct 15 | online | 10:00 a.m. - 12:00 p.m. | |
Oct 17 | online via Teams | 1:30 - 3:00 p.m. | |
Oct 23 | MC 2060 | 2:30 - 4:00 p.m. |
*see Atlassian's Fall 2024 drop-in sessions for more details and links to the drop-in sessions
How to register for an ITPD course
Don’t see the course you’re interested in? Check out other online training opportunities that are available at any time.
You can also contact us for requests or to discuss options for courses for groups or departments.
Course registration
Register through Workday
Note: You do not receive a reminder email through Workday. Instead, you can go to the course offering for which you are registered and select Add to Calendar from the bottom menu (where it says Enroll).
Facilities
· Presentation rooms: MC 2009, East Campus (EC) 5 room 1111, EC2 room 1021.
· Hands-on lab: MC 2060
· Lab includes: 20 Windows 10 workstations; instructor-controlled workstation with presentation option.
No food in the lab; covered drinking containers are allowed.
Before you attend a course
Review this information to learn more about what to expect during the ITPD course, including
Course delivery
Technical requirements
Course registration details
Tips to ensure a great experience
Cancellation policy
As a result of the University's current work from home model, the standard $75 fee charged to departments when a participant does not show up to a course they are registered for will be temporarily suspended for the upcoming term.
Participants should still cancel their attendance through the Workday registration system whenever possible.
NOTE: Being unable to attend due to family emergencies, illness, or inclement weather override this policy. Simply let us know if you cannot make or missed a course due to these reasons. Contact itpd@uwaterloo.ca.
HOW T
Registered for an ITPD course but can no longer attend? Drop the course!
As a result of the University's current work from home model, the standard $75 fee charged to departments when a participant does not show up to a course they are registered for will be temporarily suspended for the upcoming term. Participants should still cancel their attendance through the Workday registration system whenever possible.
Handouts
Some course handouts are available on the ITPD SharePoint site.
Other online training opportunities
LinkedIn Learning
All University of Waterloo staff, faculty and students have free, round the clock access to the LinkedIn Learning online learning platform using their UW username and password. LinkedIn Learning provides unlimited access to over 6,000 online courses, taught by industry experts, ranging from business and photography to software development and design.
Check our page of Recommended LinkedIn Learning Courses!
Microsoft 365 help & learning
M365 help & learning is an on-demand, self-service solution designed to provide learning resources and videos for common Microsoft (Office) 365 applications and services including Teams, OneDrive, SharePoint, and more! It also provides quick links to other IT support resources, including the IST Service Desk and Knowledge Base. The help & learning site is available to all employees and students.
WCMS course availability through Learn
Did you know? You can self-register for our WCMS courses via LEARN. Please see the course descriptions for WCMS online course offerings.
Recorded courses
Jira Assets
This course is designed for people who are interested in maintaining Atlassian Assets, an Asset Management system which can easily be integrated with Jira Service Management or Jira Work Management projects. This course will cover the terms used by Assets, how to configure your Assets schema, setting up permissions, integrating Assets with your Jira project and importing data from external sources.
We will also go over some use case examples that have already been implemented at the University.
Introduction to Jira Service Management
The Introduction to Jira Service Management video is geared towards new users of Jira Service Management. This video will provide you with the foundational knowledge needed to begin using Jira Service Management. We recommend you follow along with your own project for a hands-on learning experience.
Jira Service Management for project administrators
The Jira Service Management for project administrators video is geared towards users in the administrator roll. This video will provide you with the knowledge to enable your desired configuration in your project. We recommend you follow along with your own project for a hands-on learning experience.
Introduction to Jira
The Introduction to Jira video is geared towards new users of Jira. This video will provide you with the foundational knowledge needed to begin using Jira. We recommend you follow along with your own project for a hands-on learning experience.
Introduction to Confluence
The Introduction to Confluence video is geared towards new users of Confluence. This video will provide you with the foundational knowledge needed to begin using Confluence. We recommend you follow along with your own project for a hands-on learning experience.
Confluence for space administrators
The Confluence for space administrators’ video is geared towards users in the administrator roll. This video will provide you with the knowledge to enable your desired configuration in your space. We recommend you follow along with your own space for a hands-on learning experience.
Working remotely efficiently and securely
An overview of recommended applications and practices to work remotely in an efficient and secure manner. Topics include Microsoft Office 365, especially OneDrive and MS Teams, as well as securing your home network and computer, secure meetings, and working with secure data. View the recorded seminar.
Outlook & Bookings
Microsoft Outlook is the desktop email client that comes with Microsoft 365. This session will show some tips and tricks to get the most out of Outlook.
Microsoft Bookings is an appointment booking app, part of Microsoft 365. Bookings allows users to set up calendars and manage availability for themselves or a group so that others can book appointments with them efficiently. View the recorded seminar.
Power BI
Power BI is a collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and interactive reports and dashboards. Your data may be an Excel spreadsheet, or a collection of cloud-based and on-premises systems and databases. Power BI lets you connect to your data sources, visualize and discover what's important, and share that with anyone or everyone you want. At the University of Waterloo we use Power BI to enable departments to handle their operational and analytical reporting. To learn more, read this Microsoft Power BI documentation.
Course descriptions
Workshops range from the basic to advanced skills and include courses for applications, website management, project management and more.