Assets
About this service
Assets is Jira Service Management’s asset and configuration management tool. It gives teams a flexible and dynamic way to track various assets and configuration items, enabling teams to easily link them to service requests, projects, etc. This helps those teams to understand and visualize the critical relationships between their assets and other key dependencies. Notable features include:
Link assets directly to issues in Jira
Allow employees to select the asset to associate with their request
Service Management
Run queries on objects
Bulk edit object attributes
Import CSV and JSON files
View data in an object graph
Print QR codes
Use automation to track assets and monitor inventory
Asset Discovery
Who can use this service | Faculty, Researchers, Staff |
|---|---|
How to request this service | Submit a request using the Jira Service Desk Portal. |
Support for this service | Submit a request using the Jira Service Desk Portal. |
Pricing/cost | No cost for basic use. There could be costs for additional add-ons or plugins. |
Training and documentation | Specific training/demonstrations available upon request. |
Required access rights | Must have WatIAM user account access and a JSM license. |
Additional service resources
Resources may be located within the IST Knowledge Base or on a website outside of this Confluence space.
IST KB resources that may be related to this service entry
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